Delivery & Shipping Policy

At Celestial Gains, we are committed to delivering your orders safely and on time. Please review our shipping and delivery policy below.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.
• You will receive a confirmation email once your order has been shipped.

2. Shipping Time

• Domestic Shipping: 5–10 business days
• International Shipping: 7–21 business days
• Delivery times may vary depending on your location and courier service.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

4. Order Tracking

Once your order has been shipped, tracking information will be sent to your registered email address.

5. Delayed or Lost Shipments

While we work with trusted shipping partners, delays may occasionally occur due to weather, customs, or courier issues. Celestial Gains is not responsible for delays beyond our control.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided by the customer.

7. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product.